Privacy Policy

When you use the contact form, we collect the details you choose to enter. That usually includes your name, email address, phone number and a message about your heating or cooling needs. You decide what to include, and only the name, email and message are required.

If you call (704) 255-5576 or email info@inkwellmechanical.com, we receive the information you share in that call or message. We use it the same way we use form submissions.

Each form submission is recorded by the form service that powers this website and emailed to Inkwell Mechanical so our team can respond. We use what you send only to answer your request, schedule service, provide estimates and keep ordinary business records of our conversations with customers.

We do not sell your personal information. We do not share it with other companies for their own marketing.

Our forms use Cloudflare Turnstile, a spam check that helps tell real visitors apart from automated bots. To do this, Turnstile may process technical information such as your IP address, browser type and device signals. Cloudflare handles that information under its own privacy policy.

Some pages display customer reviews drawn from a third-party review feed. The names and comments shown are reviews customers chose to publish publicly. When a page with reviews loads, your browser requests that content from the review provider, which may receive basic technical information such as your IP address and browser type.

Images on this website are served from a content delivery network, a group of servers that delivers files quickly from a location near you. Like any web server, the network receives technical details that every browser sends, such as your IP address, browser type and the page you requested, so it can deliver the files.

This website does not currently use analytics tools or advertising pixels, and it does not set cookies to track you for marketing. The spam check on our forms may use technical data it needs to work, as described above.

If we add analytics or advertising tools in the future, we will update this policy before or when they go live. The update will name each tool and explain what it collects.

We take reasonable steps to protect the information you send us, and we limit access to the people who need it to respond to you. We keep form submissions and messages only as long as we need them to serve you and keep normal business records.

No method of sending or storing information online is completely secure. For that reason, we cannot guarantee absolute security.

You can ask us what information we hold about you, ask us to correct it or ask us to delete it, subject to records we must keep. To make a request, email info@inkwellmechanical.com or call (704) 255-5576.

This website is meant for adults arranging service for their homes. We do not knowingly collect information from children under 13.

We may update this policy when our website or our practices change. The newest version is always the one posted here at https://inkwellmechanical.com.

Questions about this policy are always welcome. You can reach Inkwell Mechanical by email at info@inkwellmechanical.com.